Terms of Service

The agreement between you and Farpoint Travel LLC.

Last updated: November 6, 2026

Welcome to Farpoint Travel. These Terms of Service ("Terms") are a contract between you and Farpoint Travel LLC, a Utah limited liability company ("Farpoint Travel," "we," "us"), and govern your access to and use of the Farpoint Travel website at farpointtravel.com, our mobile applications, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, do not use the Service.

1. Who We Are & What We Do

Farpoint Travel is a travel planning tool operated by Farpoint Travel LLC. We help you organize trip details — flights, hotels, car rentals, cruises, and activities — in one place, track flight status, keep a travel journal, and share itineraries. Despite our company name, we are not a travel agency, airline, hotel, online travel agent, or booking provider. We do not sell, book, or fulfill travel. Any bookings you record were made with third parties, and your relationship for those bookings is with those providers, not with us. Travel agencies that use the agency portal are independent businesses; your relationship for anything they book is with them.

Farpoint Travel LLC is a subsidiary of Lomond Peak Heritage, LLC (lph.group). Our parent company and affiliates do not operate the Service and are not parties to these Terms, but the protections in these Terms that apply to us also apply to them.

2. Eligibility

You must be at least 16 years old (or the age of digital consent in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement and that the information you provide is accurate.

3. Your Account

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately at support@farpointtravel.com of any unauthorized use. You agree to provide accurate information and keep it up to date.

4. Plans, Billing & Cancellation

Farpoint Travel LLC offers a free tier (Wanderer) and paid subscriptions (Weekender and Globetrotter). Paid plans are billed in advance on a recurring monthly basis — through our payment processor when you subscribe on our website, or through the Apple App Store or Google Play when you subscribe in our mobile app. Current prices are listed on our pricing page.

  • Auto-renewal. Paid subscriptions renew automatically until canceled. You authorize us (or the store you bought through) to charge your payment method each billing cycle.
  • In-app purchases. Subscriptions bought through the App Store or Google Play are sold by Apple or Google and are managed, renewed, canceled, and refunded through that store under its terms. We cannot cancel or refund a store subscription for you; use the store's subscription settings. A plan bought in one place (our website or a store) must be canceled there before a plan bought elsewhere can replace it.
  • Upgrades and downgrades. You may upgrade or downgrade at any time. You can downgrade to the free plan, switch plans, or update your payment card from Settings under Billing (or your store's subscription settings for a store subscription); your paid features remain until the end of the current billing period unless otherwise stated. Your journal stays on your account and readable on every plan; writing new entries needs Weekender or above.
  • Refunds. Except where required by law, payments made to us are non-refundable and we do not provide refunds or credits for partial billing periods or unused features. Refunds for store subscriptions are decided by Apple or Google under their policies.
  • Price changes. We may change prices with reasonable advance notice. Changes apply to the next billing cycle.
  • Agency accounts. Agencies are billed monthly: a base subscription fee plus a per-seat charge for every client who has accepted the agency's sponsorship (any seats included in the base fee are shown at checkout). Seat charges are prorated within the billing period as clients are added or removed, and the seat count is reconciled daily. Adding clients requires active agency billing. If the agency subscription is canceled or payment ultimately fails, the agency account is suspended and its client sponsorships pause until billing is restored and the account is reactivated. An agency may offer to sponsor your account; sponsorship only takes effect once you accept it, and sponsored users receive the assigned plan at no charge to themselves.

5. Travel Information Is Not Guaranteed

Flight tracking, gate and delay information, weather references, embassy details, and other travel data are provided for convenience and may come from third-party sources. This information may be delayed, incomplete, or inaccurate. Always confirm critical details (departure times, gates, check-in requirements, visa and entry rules) directly with the airline, provider, or relevant authority. We are not liable for missed flights, connections, or other losses arising from reliance on information in the Service.

6. Your Content

You retain ownership of the content you add — trip details, journal entries, photos, and messages ("Your Content"). You grant us a limited, non-exclusive license to host, store, process, and display Your Content solely to operate and provide the Service to you and those you share with. You are responsible for Your Content and represent that you have the rights to it. We do not hide or delete Your Content because of a plan change; it is removed only when you delete it, delete your account, or ask us to.

7. Shared Trips

Paid plans let you invite other people to a trip by email. An invitation link is valid for 14 days and can only be accepted by signing in (or signing up) with the invited email address. Collaborators you invite can view and (if granted editor access) modify that trip's details. The number of collaborators per trip depends on your plan (see our pricing page). A collaborator's access follows the trip owner's current plan: if the owner's plan stops including sharing, or includes fewer seats, collaborators beyond the plan's limit (the most recently invited first) lose access until the owner upgrades again; nobody is removed from the trip and access resumes automatically. Only share with people you trust. You can remove collaborators or revoke pending invitations at any time.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms;
  • Upload content that is illegal, infringing, harmful, or violates others' rights or privacy;
  • Attempt to access accounts, data, or systems you are not authorized to access;
  • Send trip invitations to people who have not asked to receive them, or use invitations to send unsolicited messages;
  • Reverse engineer, scrape, overload, or disrupt the Service;
  • Misuse our API or use it to build a competing service without permission.

9. Third-Party Services

The Service integrates with third parties (e.g., Stripe for payments, Apple and Google for in-app purchases, FlightAware for flight data, activity and booking data providers used by Explore, and messaging providers). Your use of those features may be subject to the third party's terms. We are not responsible for third-party services or content.

Affiliate links. Explore and some other parts of the Service link to travel booking sites such as Viator, GetYourGuide, Hotellook (Travelpayouts), Booking.com, Discover Cars, and OpenTable. Some of those links are affiliate links: if you make a booking after following one, Farpoint Travel may receive a commission from the booking site. This does not change the price you pay, which is set by the booking site, and it does not affect which results we show you. Any booking you make on a third-party site is a contract between you and that site, under its terms and cancellation policy; we are not a party to it and cannot change, refund, or cancel it. Where a link may earn us a commission, the Service says so next to the link.

Data credits. Place suggestions use data from GeoNames (geonames.org), licensed under Creative Commons Attribution 4.0, and from Open-Meteo. Trip cover photos are Wikimedia Commons images shown with their licence credit.

10. Text Message & WhatsApp Notifications

If you enable SMS or WhatsApp alerts in Settings, you expressly consent to receive automated trip and flight notifications at the phone number you provide. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies with your travel activity. We keep a record of your consent (the time, the IP address, and the version of the disclosure you agreed to) and of any revocation. You can opt out at any time by disabling the channel in Settings or replying STOP to any message; reply HELP for help. You are responsible for keeping your phone number up to date and for any charges from your carrier.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service or other users. Upon termination, your right to use the Service ends. Certain provisions (e.g., disclaimers, limitations of liability) survive termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT TRAVEL INFORMATION WILL BE ACCURATE OR TIMELY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FARPOINT TRAVEL LLC AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR TRAVEL ARRANGEMENTS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $50.

14. Indemnification

You agree to indemnify and hold Farpoint Travel LLC harmless from claims, damages, and expenses arising from your misuse of the Service, your violation of these Terms, or your infringement of any third party's rights.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you (e.g., by email or in-app notice). Your continued use after changes take effect constitutes acceptance.

16. Governing Law

These Terms are governed by the laws of the United States and the State of Utah, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Utah, unless otherwise required by applicable law.

17. Contact

Questions about these Terms? Email Farpoint Travel LLC at support@farpointtravel.com.

Farpoint Travel LLC, 7533 S Center View Ct #6585b West Jordan, UT 84084